Terms and Conditions

In an effort to have another great convention, we ask that you understand and agree to the following.

Conduct – We want MAGIC Live to be a safe, supportive environment for everyone. Guests are expected to respect common courtesy and refrain from abusive or harmful language or behavior.

Health and Safety – All attendees are required to follow public health policies set by the State of Nevada, Clark County, and The Orleans Hotel.

Email – We will contact you using the email address listed on your registration for all matters regarding this convention. Please be sure you can receive messages from Live@MagicConvention.com.

Identification – Photo ID is required when checking in at the convention.

Badges – To attend any part of MAGIC Live, you must wear your badge with name/photo side facing out. Only you are authorized to use your badge, meaning no sharing, giving, or selling it to anyone else. We reserve the right to revoke, without refund, any badges that we determine are being used by someone other than the registrant whose name appears on it.

Refunds – Your registration is 90% refundable through June 1, 2026.

Transfers – Your registration is transferrable. If you are facilitating the transfer using our online registration platform, the transfer must be completed by Saturday, August 1 at 12:00 Noon Pacific Time. After that, all registration transfers must go through the MAGIC Live office and are subject to a service fee. A registration cannot be transferred once it has been picked up.

Photography and Video – There is no video recording, audio recording, or live streaming at any of our sessions or shows. Also, photography is not allowed during any of our shows. However, non-flash photography is allowed during sessions.

Cell Phones – Be courteous to your fellow attendees when using your cell phone. Keep your cell phone on silent and refrain from texting during shows and sessions.

Parties – The Orleans Hotel does not allow hospitality suites or business-related parties of any kind in hotel rooms or suites.

Cancellations – We reserve the right to cancel, without refund, the registration of any attendee who does not follow these terms and conditions.

Fire and Smoke – No matches, lighters, flash paper, smoke, or fire of any kind may be used anywhere on the convention floor, including the dealer room. There is no smoking or vaping on the convention floor.

Late Entry – Due to the intimacy of the theaters, a couple of our shows cannot accommodate latecomers or re-entry. Your show tickets will specify if a show has these restrictions.

Standby – Any show ticket may be used as a stand-by ticket for another performance of that show, space permitting. Your show tickets are good until showtime, then we seat anyone standing by for that performance. If this specific show allows late entry and there are open seats, you may still be allowed entry. Otherwise, you may use your ticket to standby for a different performance.

Service Animals – Service animals, as defined by the Americans with Disabilities Act, are the only animals  allowed. Please contact us in advance.

Sales – Only authorized MAGIC Live dealers are allowed to transact sales of any kind at the convention. The unauthorized sale of products or services, or circulation of promotional literature, anywhere on The Orleans property is prohibited by both the hotel and the event.

Thank you.